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FREQUENTLY ASKED QUESTIONS
you have questions. we have answers.
We accept most major insurance plans, including:AetnaAmbetterBlue Cross Blue Shield (BCBS HMO and PPO Plans)CignaCHAMPVA (as a primary insurance only)El Paso HealthPreferred AdministratorsSuperior HealthPlanTricareOptum/UMRUnitedHealthcareGEHAInsurance participation may vary by provider and plan. We recommend contacting our office to verify your benefits and confirm that your therapist is in-network with your specific insurance plan.
Yes. In an effort to make mental health services accessible to everyone, we utilize a self-determined fee structure.Our rates vary based on the therapist's licensure status (for example, a supervised clinician such as an LPC Associate versus a fully licensed LPC). Fees are organized into three categories: Supported, Fair, and Pay It Forward.We provide general guidelines to help clients determine which category may be the best fit for their financial situation; however, clients are ultimately empowered to select the rate category that feels most appropriate for them. The rate selected will apply to each counseling session.This approach allows us to increase access to care while recognizing the diverse financial circumstances of the individuals and families we serve.Owner Rate, LPC/LCSW Rate, LPC-Associate/LMSW Rate
The age ranges served vary by therapist. Some clinicians specialize in working with young children, while others focus on adolescents, adults, couples, or older adults. Our practice currently accepts ages 3-99. When scheduling an appointment, our team will help match you with a therapist whose training, experience, availability, and areas of expertise best fit your age group and treatment needs.
Whether a therapist can work with multiple individuals who know one another depends on several factors, including the nature of the relationships involved, potential conflicts of interest, confidentiality considerations, and the therapist's professional judgment.For example, a therapist may be able to see multiple members of the same family, friends, coworkers, or acquaintances if doing so does not interfere with the quality of care, create competing interests, or compromise anyone's privacy. In other situations, the therapist may determine that it is more appropriate to refer one or more individuals to another provider.Our therapists carefully evaluate these situations on a case-by-case basis and follow professional ethical guidelines designed to protect client confidentiality, maintain therapeutic effectiveness, and avoid conflicts that could impact treatment.If you have questions about a specific relationship or situation, please discuss it with your therapist, who can help determine the most appropriate course of action.
Thrive offers a variety of evidence-based and specialized therapeutic approaches to meet the unique needs of our clients. Because each therapist has different training, certifications, and areas of expertise, the specific modalities available may vary by provider.Some of the therapeutic approaches offered by our clinicians may include:Cognitive Behavioral Therapy (CBT)Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT)Eye Movement Desensitization and Reprocessing (EMDR)Acceptance and Commitment Therapy (ACT)Dialectical Behavior Therapy (DBT)Solution-Focused Brief Therapy (SFBT)Person-Centered TherapyInternal Family Systems (IFS)Acceptance and Commitment Therapy (ACT)Child Centered Play Therapy (CCPT)Sand Tray TherapyFamily TherapyCouples CounselingGrief and Loss CounselingSomatic Based TherapyYour therapist will work collaboratively with you to determine the most appropriate treatment approach based on your goals, concerns, preferences, and clinical needs.If you are interested in a specific type of therapy, please let us know when scheduling, and we will do our best to match you with a clinician who has the training and experience you are seeking.
LPC Associate (LPC-Associate)A LPC Associate has completed a master's degree in counseling or a related field and has met the educational requirements for licensure. They are in the process of obtaining the supervised clinical experience required for full licensure and must practice under the supervision of an approved LPC Supervisor (LPCS).Licensed Professional Counselor (LPC)A LPC is a fully licensed mental health professional who has completed the required graduate education, passed the licensing examination, and fulfilled the state's post-graduate supervised experience requirements. LPCs are qualified to independently assess, diagnose, and treat mental health concerns.Licensed Professional Counselor Supervisor (LPC-S)A LPC Supervisor is an experienced LPC who has completed additional training and qualifications required to supervise LPC Associates. In addition to providing counseling services, LPC Supervisors oversee the clinical work of LPC Associates, provide guidance and mentorship, and help ensure high-quality care and professional development.
PsychiatryPsychiatry is a medical specialty focused on the diagnosis, treatment, and prevention of mental health conditions. Psychiatrists are medical doctors or nurse practitioners who can prescribe medications, order medical tests, and evaluate how physical health conditions may affect mental health. Treatment often includes medication management and may also incorporate some brief psychotherapy.PsychotherapyPsychotherapy, often referred to as counseling or therapy, is a collaborative process that helps individuals address emotional, behavioral, relationship, and mental health concerns through conversation and evidence-based therapeutic techniques. Psychotherapy is provided by licensed mental health professionals such as Licensed Professional Counselors (LPCs), Licensed Clinical Social Workers (LCSWs), Psychologists, and Marriage and Family Therapists (LMFTs). Therapists do not prescribe medication but help clients develop coping skills, process life experiences, improve relationships, and achieve personal goals.
Completion of any document is at the discretion of the therapist and depends on several factors, including:Whether the therapist has sufficient clinical information to support the requestThe purpose and requirements of the documentEthical and legal guidelinesThe therapist's professional judgmentAny applicable fees for paperwork, record review, or report preparationPlease note that therapists can only provide information that is clinically supported and cannot guarantee a particular outcome or recommendation.If you need documentation completed, please discuss the request directly with your therapist. They can review the document, determine whether it is appropriate to complete, and explain any associated fees, timelines, or limitations.At this time, Thrive is unable to provide emotional support animal documentation and disability related forms pertaining to the client’s medical conditions.
As children, our primary language is play and we symbolically explore life experiences and themes through the use of stories and toys. Sometimes events occur, whether developmental or traumatic, that prevent a child from achieving optimal growth. Play therapy helps to bridge that gap. As an expressive resource, children are able to communicate their thoughts, feelings, and lived experiences in the context of a therapeutic relationship to gain deeper understanding of self, others, and the world around them. Ultimately, accessing and developing inner resources which aid them in daily life.
Child-Centered Play Therapy (CCPT) is a specific approach where the therapist, using reflection-based language, helps the child explore those inner experiences by first acknowledging their presence and then working to develop the child’s self-awareness and language. Play Therapy is typically appropriate for children between ages 2 and 10 and occurs in a specific playroom with toys that are handpicked to assist in the therapeutic process.
For more information on play therapy please visit www.a4pt.org
A complimentary approach to CCPT, Child-Parent Relationship Therapy (CPRT) is a 10 week group designed to teach parents and caregivers play therapy skills so they can facilitate play therapy sessions at home with their children. Often, the parent-child or caregiver-child relationship offers an organic, naturally existing relationship that, with a few added skills, can aid the child in coping more effectively with daily life stressors. This relational-based program helps create more joyful, fun relationships between parents and their children.
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